Toronto & Niagara
Furnished rentals,
managed properly.
Short-term, mid-term and long-term. We tell you which one your property is legally allowed to run, then we take care of every part of it.
The register
Three models. Yours fits at least one.
Which ones depends on the building’s rules and the city’s. Most owners we work with run two.
The pattern most owners land on. Toronto caps entire-unit short-term rentals at 180 nights a year. So the unit runs nightly through the summer, and a single mid-term guest takes the winter, often one booking covering three to six months. One property, two models, no dead months.
Short-term
Nightly and weekly stays across the booking channels. The season runs to the city’s annual cap, and the unit moves to mid-term after that.
- City rules apply. We assess your unit against them
- City registration handled for you
- Nightly season runs to the annual cap
Mid-term
Stays of a month or more, furnished and all-inclusive. This is where most of our units spend the winter, often on a single booking.
- Stays of 28 nights and up, year-round
- Relocations, contracts, medical stays
- Fewer turnovers, steadier winters
Long-term
Stays of one month or more, ideal for buildings requiring minimum stays of three months. Enjoy a fixed monthly amount with completely hands-off management and fewer turnovers.
- Fixed, predictable monthly amount
- Fewer turnovers and more consistent occupancy
- A more traditional tenancy feel
Those are the two ways a unit can be let. How you are paid is a separate question, and it is the next one.
Commercial terms
Two ways to be paid.
Whichever model the unit runs, you choose how the money reaches you. One is predictable. The other is usually larger.
Fixed Income Model
Also known as guaranteed rent, we pay you a set monthly amount, providing predictable income without the uncertainty of a commission model.
Commission Management
We run the unit and take a share of what it earns. You keep the rest, and you see all of it.
Which one suits your unit depends on what it is allowed to run and how much variation you are comfortable with. That is the conversation, and it starts with the address.
What we do
Whichever model applies, we run all of it.
Listing and channels
Your listing is written once, then tuned for each platform and published to Airbnb, Booking.com, Expedia and Vrbo. All four run off a single calendar, so a booking on one closes the dates on the other three. Photographs, amenities and house rules stay identical everywhere.
Pricing and revenue
Rates are reviewed daily against live demand, the city’s event calendar, and what comparable units in your own building are asking that week. Minimum-stay rules and seasonal floors move with them, so the calendar fills at the right price rather than the fastest one.
Guests, around the clock
Every booking is screened before it is accepted. We handle arrival and access, the questions during a stay, and the call at two in the morning when someone is locked out. You are not in that thread, and you are not the escalation point.
Cleaning and turnover
A scheduled turnover between every stay: hotel-standard linen, restocked consumables, and a photographed condition check filed each time. Damage surfaces within hours rather than at the end of a season, which is what makes a claim worth pursuing.
Maintenance and trades
A vetted contractor network for plumbing, electrical, appliances and the seasonal checks that stop small faults becoming expensive ones. Trades are booked, met on site and followed up. How spending is handled is set out in your management agreement.
Account access and reporting
We run on Hostaway, and on the commission model you get your own login to it. Bookings, rates and how the unit is performing, whenever you want to look, rather than waiting to be told. A written statement follows each month with nights sold, revenue, spend and the net paid to you.
Professional photography
A professional shoot before the unit goes live on any platform, and again after a renovation. Photographs move a listing further than anything else on it, so this happens before the first booking rather than after a slow month.
Your property is listed and kept in sync across every channel that matters. One calendar, one set of rates, no double bookings.
Listed and synced on
The split
Who covers what.
Set out before you sign, not discovered afterwards. The short version: the building’s systems stay yours, the running of the place becomes ours.
You keep
- The refrigerator
- The dishwasher
- The furnace
- The air conditioning
- Repairs and replacements to any of those
- The mortgage, the taxes, the condominium fees and the insurance, as you would anyway
We cover
- Guest communication, from the first enquiry to checkout
- Cleaning coordination between every stay
- Consumables: coffee, paper, soap, the things that run out
- Minor touch-ups, so a scuff does not become a repaint
- Replacing the things guests wear out, like shower curtains and linen
- The day-to-day cost of operating the unit
Anything larger than a touch-up is quoted to you before it is booked, and how that is handled is written into your management agreement rather than left to custom.
05 · Transparency
You can see everything.
Most managers send a summary once a month and expect you to take it on trust. On commission management you get the login and look at whatever you want, whenever you want.
What is in it
- Upcoming reservations, as they are booked
- The occupancy calendar, live
- How the property is performing
- Revenue reports
- Your monthly owner statement
We run on Hostaway, which is what the channels connect to and what the calendar syncs through. The portal comes with the commission model. On the Fixed Income Model there is nothing to report against, because the amount does not move.
And one written statement a month.
Reservations
11
Nights sold
24
Gross revenue
0,000.00
Management fee
000.00
Cleaning and turnover
000.00
Supplies and consumables
000.00
Maintenance
000.00
Net paid to you
0,000.00
Booking revenue is paid to us by the channels and we remit one payment to you, so you are not chasing four platforms for four deposits and reconciling them yourself.
The estate
Every unit we run is live and bookable.
Every property we manage is listed and bookable on our own booking site. Availability, rates and photographs are kept there, so they are always current.
Opens bookings.guestpoint.ca in a new tab.
I own a property
You want to know what your unit is allowed to run, what it would take to manage, and what it would cost. That is the review, and it is free.
I am looking for a place to stay
You are in the wrong place, but not by much. Everything we manage is bookable on our own site.
The sequence
You are involved twice.
After the second step the property is ours to run.
Eligibility review
Send the address and the unit type. We check the condominium declaration, the building’s own rules and where the unit sits with the city, then come back with the models it can run and the mix we would recommend. Free, and nothing is owed if you stop there.
We come and look at it
Before anything is written we walk the unit. What is there, what is worn, what a guest would notice on the first evening. You get the list either way, including the parts that are cheap to fix and the parts we would leave alone. If it is already there, we say so.
A written plan
You get the recommended model, or the mix of models, in writing, and whether we would suggest the Fixed Income Model or commission management. Where the unit suits it, that includes the summer and winter split. The scope, what stays with you, the fee and the term are all on the same document. Nothing gets started until you have read it and asked whatever you want to ask.
We take it from here
A professional shoot first. Then the listing is built and published across the channels, the rates are set, and the unit goes live. After that it simply runs: guests screened and handled, turnovers scheduled, trades booked when something breaks, and one written statement a month.
Owner testimony
In their own words.
Before you call
The questions owners always ask.
It depends which way you are paid. On the Fixed Income Model, nothing: we pay you a set amount and keep the difference, and there is no setup fee. On commission management there is a share of what the unit earns, a one-time onboarding fee and a fixed monthly supply and restocking fee. All three are quoted per property after the review, because a nightly-let studio and a monthly-let two bedroom are different amounts of work. You get the numbers in writing before you get started, and the review itself is free.
Instead of taking a share of what the unit earns, we pay you a set amount on the 1st of every month and keep whatever it makes above that. You are paid for all 365 days, whether or not anyone is staying, so vacancies and quiet winters stop being your exposure. There is no setup fee and supplies are included. The minimum term is one year, and there is no owner portal, because the figure does not move and there is nothing to report against.
That is what the review answers. Most units qualify for more than one, and the right answer usually turns on the building’s own rules rather than the city’s. Plenty of owners end up running two models across the year.
Nightly demand drops and the city’s annual cap on short-term nights is usually spent by then, so the unit moves to a mid-term stay. In practice that often means one guest taking three to six months in a single booking. The winter stops being the month you lose money.
It depends which way you are paid, but either way it is in your name and it stays with the property. On commission management we prepare the registration and keep it current. On the Fixed Income Model the unit runs on the City licence you already hold, and we cover the renewals.
Furnished residential units, mostly condominiums, plus houses and small multi-unit buildings. We do not run hotels or aparthotels. If the unit is unfurnished we will tell you what it needs before you spend anything.
Every booking is reviewed before it is accepted rather than let through automatically. We look at the guest’s history and verification on the channel, the reason for the stay and the size of the party. Bookings that do not sit right are declined, which costs a night and saves a fortnight.
The condition of the unit is photographed at every turnover, so damage surfaces within hours rather than at the end of a season. We pursue the claim through the channel the booking came from, arrange the repair, and you hear about it from us rather than from a review.
The booking channels pay us, and we remit one payment to you. You are not chasing four platforms for four deposits, and Airbnb does not pay you directly. On commission management it is a direct deposit on the first business day of the month, with the statement showing what the unit earned and what was spent on it. On the Fixed Income Model it is the 1st of every month, the same amount, regardless of what the unit did.
On commission management an empty week is a week neither of us earns from, which is why rates and minimum stays are reviewed daily rather than set once. We will also tell you plainly that gaps between mid-term bookings happen, particularly in the shoulder months. On the Fixed Income Model vacancy is not your exposure at all, because your figure does not move.
Usually yes, and usually we should. An established listing carries its review history, which is worth considerably more than a clean start. We audit it, rewrite the copy, normally re-shoot it, and take over the calendar and the messaging.
Most of what we run is in Toronto, and we also manage in the Niagara region. If your property is in Toronto, the GTA or Niagara, ask. If it is somewhere we cannot service properly, we will say so rather than take it on badly.
The one next step
Send the address. Get a straight answer.
Free eligibility review
About a minute to complete.
Goes to info@guestpoint.ca and nowhere else.