Contact us

Contact

/ Owners, partners and vendors

Get in touch

One inbox, and it is answered.

No ticket number, no call centre and no contact form that disappears into a system. Email reaches a person, and it is the same person each time.

Toronto waterfront and city skyline seen across the lake

Directly

The fastest routes.

Email

The best route for anything with an address in it, because we can look the building up while we read.

Phone

If you would rather talk it through than write it down.

Where we work

Toronto, the wider GTA and the Niagara region. If a property sits outside where we can service it properly, we will say so rather than take it on badly.

What to expect back. A person reads it and replies personally rather than sending an automatic acknowledgement. If your message included a property address, the reply will usually already have the answer in it rather than asking to book a call first.

Your property is listed and kept in sync across every channel that matters. One calendar, one set of rates, no double bookings.

Listed and synced on

Airbnb
Booking.com
Expedia
Vrbo

Before you write

There is probably a better page.

Four of the five reasons people contact us have a page built for them, and going there first gets you a faster and more useful answer.

01

I own a property

The eligibility review is a form with the questions we would have asked you anyway, and the reply comes back with an actual answer in it.

02

I want to book a stay

Availability, rates and photographs are on the booking site and kept current there. We cannot take a booking by email.

03

I am a contractor

Cleaning, maintenance, deep cleaning and renovation. There is a short form that reaches the right person directly.

03

I have a client to refer

Agents, brokerages and anyone who meets owners before we do. Pre-purchase eligibility checks are free and unlimited.

Anything else

None of those? Write to us.

It reaches a person, not a queue

Goes nowhere except our own inbox

No mailing list, ever

Include an address and the reply is more useful

Free eligibility review

About a minute to complete.

Goes to info@guestpoint.ca and nowhere else.