For agents and referrers
Send us the owner. Keep the client.
Your client bought an investment condominium and now needs it run. Refer them to us and the relationship stays yours, including the listing when they sell.
01 · The premise
Most referral programs quietly take the client.
You introduce an owner, the manager onboards them, and eighteen months later the manager is the one they call about selling.
The client stays yours
We manage the unit. We do not list property, we do not hold a brokerage licence, and we are not going to be the person they call when they sell. That is structural rather than a promise.
You hear what we found
The eligibility review tells you what your client’s unit can legally run. That is useful to you whether or not they get started with us, and it is often useful before they buy.
A referred owner is a returning client
An investment condominium that runs well gets bought again. An owner fighting with a bad manager sells and leaves the asset class, and you lose the second transaction as well as the first.
02 · What partners get
Six things, and none of them is a welcome pack.
Pre-purchase eligibility checks
Send us an address your client is considering and we will tell you what it could run before they make an offer. No charge, and no expectation that they become a client.
A written answer you can forward
What the unit qualifies for, in writing, addressed in a way you can send straight to your client without rewriting it.
One contact, not a portal
The same person handles your referrals every time. There is no partner dashboard to log into, because a dashboard is a product and this is a working relationship.
Referral compensation
Structure and amounts to be confirmed. See the tier table below.
Access to the trade network
Whether partners can use our cleaning and maintenance contacts for their own listings is undecided. It is the benefit agents ask for most.
What the unit actually did
With the owner’s consent, the performance of a unit you referred. Useful evidence next time you are telling a buyer what a building can do.
03 · The tiers
Four tiers. You move up by sending good units.
Your tier reflects the units you have actually brought across and how they have been to work with, rather than the number of introductions you have made.
Referring agent
An agent who wants to pass a client on without taking on anything ongoing
Up to two units brought across, or the occasional introduction
A one-time payment per owner who gets started with us, on an agreed schedule
None asked of you
Pre-purchase eligibility checks, no limit
Growth partner
An agent sending repeat business who does not mind helping out locally now and then
Three to nine units brought across, onboarded and in good standing
A share of the management fees we collect on the accounts you introduced, for the first year
Occasional agreed local help: a drive-by, letting a trade in, a look at a unit
A named contact, and priority on eligibility checks
Portfolio partner
An agent who is reliably growing the portfolio and is easy to deal with while doing it
Ten to twenty-four units brought across, with consistent responsiveness
A larger share of collected management fees for the first year, with a renewal share possible in writing
Regular agreed local capacity expected
Priority throughout, preferred rates on anything paid, and co-branding
Market partner
A partner materially growing Guest Point in an area, who wants infrastructure rather than a cheque
Twenty-five units and up, or an exception agreed directly
The highest share of collected management fees for the first year, with an ongoing renewal share possible in writing
Dependable agreed local capacity expected
Back-office support included at no monthly charge. See below
General Program Guidelines
The tiers above represent the general progression of our partner program. Specific compensation, benefits, responsibilities, and qualification requirements may vary depending on the partnership and will be agreed upon in writing on a case-by-case basis. Program terms are subject to change.
04 · At the top tier
Support that is included, not invoiced.
Market partners get a bundle of administrative help folded into the relationship rather than billed monthly. It is the part of the programme that changes how an agent works rather than just what they earn.
Inbox and email organisation. Kept on top of rather than left to pile up
Calendar and appointment coordination. Including the rescheduling nobody wants to do
Lead response. Answered promptly, to a script you have approved
File organisation and document routing. Findable six months later
Task tracking and follow-up. Across whatever workflows you hand over
Routine client communication. Confirmations and check-ins drafted for you
Viewing coordination. Scheduling and the chasing that follows it
Day-to-day administrative cover. The work that eats a producing agent’s week
This covers standard recurring work. Anything unusual or project-sized is quoted separately, and Guest Point does not currently operate this function – it would be built for the programme.
Your property is listed and kept in sync across every channel that matters. One calendar, one set of rates, no double bookings.
Listed and synced on
05 · Field service
Work in the field is paid separately.
If you do something for us beyond making an introduction, it is paid on its own schedule. That keeps the recurring share clean and stops it quietly absorbing your time.
Drive-by exterior check
Rate to be set
Routine inspection
Rate to be set
Turnover spot check
Rate to be set
Meeting a trade on site, or letting one in
Rate to be set
Coordinating routine maintenance
Rate to be set
Coordinating an emergency
Rate to be set
Anything larger, by arrangement
Quoted
Field work is always optional. Tier 01 asks nothing of you in the field at all, and no tier requires you to take a task you do not want.
06 · Moving up
How you move between tiers.
Referrals that convert
Counted on units that come across and stay, not introductions made. Thresholds to be confirmed.
Units that stay
A referral that is still managed a year later counts for considerably more than one that left in month three. Fit is what we are actually measuring.
You can move down too
Whether tiers lapse without activity is to be confirmed. A programme where nobody ever drops a tier is a programme where the tiers mean nothing.
Join the program
Start with one referral and see how it goes.
No minimum, and no exclusivity
Pre-purchase eligibility checks from day one
We do not list property and never will
One contact, and the same one each time
Partner enquiry
Not the owner form. This one comes to the partner desk.
Goes to Guest Point and nowhere else.